Learning Confusion

Posted in Strategy and Planning on August 18th, 2010 by Raymond Gleason

Are you grow­ing or are you devel­op­ing?

This may be one of the most pow­er­ful ques­tions you can ask. If you believe that growth and devel­op­ment are syn­ony­mous, well, you are mis­taken. The under­stand­ing and appli­ca­tion of the dif­fer­ence can be a break­through for your com­pany and for you as a person.

Accord­ing to the late Dr. Rus­sell Ack­off (Pro­fes­sor Emer­i­tus of Man­age­ment Sci­ence, Whar­ton Busi­ness School), growth is sim­ply an increase in num­ber or size, whereas devel­op­ment is an increase in com­pe­tence. Growth is quan­ti­ta­tive. Devel­op­ment is qualitative.

Per­haps the best way to under­stand this crit­i­cal dif­fer­ence is through the remark­able state­ment that Ack­off made in the late 70’s, which has stuck with me to this day:

“Ceme­ter­ies grow each year, but they do not develop.”

Sim­ply put, your com­pany can grow with­out devel­op­ing and…develop with­out grow­ing. Ack­off pro­vides fur­ther elucidation:

“The objec­tive of growth is to increase the stan­dard of liv­ing; the objec­tive of devel­op­ment is to increase qual­ity of life. Growth may inhibit devel­op­ment but devel­op­ment can­not inhibit growth. Big­ger is not nec­es­sar­ily bet­ter. Growth is a mat­ter of earn­ing whereas devel­op­ment is a mat­ter of learning.”

Growth is earn­ing, devel­op­ment is learn­ing. This is such a pow­er­ful state­ment. Don’t let the sim­plic­ity of it fool you as there are sig­nif­i­cant impli­ca­tions here for both indi­vid­u­als and com­pa­nies as it per­tains to learning.

In order to develop, your com­pany must hire and retain employ­ees who have strong com­pe­ten­cies in cre­at­ing change, as opposed to doing the same thing over and over and expect­ing dif­fer­ent results. I believe that over time, the best qual­i­fied peo­ple to bring about change are not the ones with the most expe­ri­ence, but rather, those who are able to learn.

Sadly, many com­pa­nies con­fuse the acqui­si­tion of knowl­edge with learn­ing. In fact, “employee devel­op­ment” pro­grams often mimic the approach of our edu­ca­tional sys­tem: they cram infor­ma­tion into the per­son as quickly as pos­si­ble, and then reward them for the sin­gle answer. In the name of effi­ciency, com­pa­nies min­i­mize the crit­i­cal “trial and error” approach to learning.

Orga­ni­za­tions have a long way to go in under­stand­ing and then teach­ing the SKILLS of learn­ing; this is a fun­da­men­tal gap in com­pa­nies. And this gap seri­ously impedes com­pa­nies from developing.

Don’t sub­sti­tute growth….for development.

Are you cre­at­ing an envi­ron­ment in your com­pany that encour­ages growth, or devel­op­ment? What about in your own per­sonal learning?

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2 Responses to “Learning Confusion”

  • You know me, RG. I want to do both! JG

  • Man, this post really res­onated with me. It seems that it’s a both/and,but don’t let the growth dis­tract you from the need to develop?

    You made the state­ment that long term, it’s not the expe­ri­ence that counts but the abil­ity to learn. In my present job, i feel like all I have to offer is the abil­ity to learn. My expe­ri­ence doesn’t war­rant my posi­tion by way of resume, but I will attempt to run cir­cles around those more “qual­i­fied” with my desire to learn.

    Great post Ray­mond. More please.

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